Transparency

Transparency

A clear price for a true experience !

The most frequently asked questions of our visitors are around the quality of the cuisine and the price of the experience. It seems natural, to us, to explain our policy.
You can read our FAQ page for other questions you may have about the concept.

 

Our kitchen: Flavours / Freshness / Fair-trade / Organic as we can
Our Chefs all over the world propose a semi-gastronomical modern international cuisine with a French base but mixed with local culture. Our cuisine primarily contains fresh, natural and when possible Organic and fair trade products in order to extract the maximum flavours. Indeed darkness leaves us without any reference, and we are faced with a new truth: if the blind are without vision, we are to some extent handicapped by our nose and palate. We all have our disabilities, though we prefer to say we all have our differences.

It is thus necessary to re-consider our idea of taste as it is influenced by appearance and “packaging”, largely amplified by contemporary marketing.
A lot of guests will find some food insipid (white fish for example) whereas they would find them tasty in full light. On the other hand, other products, as vegetables, usually leaving us indifferent take a particular relief in the dark.
This is particularly true about wine. We are suddenly less of the specialist or amateur without the support of a label!

 

Prices: Most accessible possible!
As for the price, we try to make this experience as accessible as possible for everybody. Nevertheless, it should be considered that “Dans le Noir?” is a completely private company.
As opposed to what much of our visitors think, we do not receive any help for the employment of people with disabilities (more or less 50% of our staff).

The company is globally profitable. Results are thus really modest taking into consideration our success (more than 600,000 visitors in the world to date).
The group, including spa, events, consulting reached 6 MEuros in sales in 2013 with a profit estimate around 8% for the restaurants. This estimate doesn’t include franchises.
In total (without franchise) Ethik Investment Group, operating “Dans le Noir?” has around sixty employees. Half of them are visually impaired or with other disabilities. They collaborate at any level in the company, as the Vice President of the group is blind and some of our managers or consultants have disabilities.
About 10% of our profits after tax are dispatched between foundations in every country. While waiting for more profits we help many foundations to raise funds every year. The rest of the profits are mostly reinvested in new projects over the world. We also try to sell and use products made by charity like Clarity in UK (soap, Hygiene).

The price of your meal, which can thus appear high, is in fact extremely modest if you consider that “Dans le Noir?” requires a more secure space and a bigger staff than any ordinary restaurant (for logistics and safety reasons). A 13£ part of the meal can be considered as an access fee to the experience. This is why if you order menus in the lit lounge they are less expensive.

 

Questions more than answers!
The main idea of “Dans le Noir?” is that your visit to one of our venues will bring to your mind questions about your senses, your relations with the others, and your perception of disability and difference. However, we never claim to bring answers to these complex questions.
With more than 600 articles worldwide and multiple awards, “Dans le Noir?” became a reference of socially useful companies.
Dans le Noir? Is also providing consulting and services for large corporations, private companies and local administrations (press conference, internal communication, team building, brainstorming, seminars, etc….) through its sub company Ethik Connection. The events are organized in our restaurants but also in many other places all over the word (hotels, company offices, public cultural centers). Please see our Private Events page for more information and contacts.

 

Guests’ happiness is our main concern
“Dans le Noir?” recently set up a quality program to improve our services, using guest feedback. You can fill out our quality questionnaire to help us improve future experiences.
Any remark, complaint, question or corporate message can also be sent to bart@danslenoir.com. This last address goes directly to the Dans le Noir? Paris headquarters. So you can even complain about our local management, as we pay attention to all of our visitors’ comments.

 

Please review
With more than one million visitors since its opening in 2004, the reputation of Dans le Noir? restaurant is spreading all over Europe thanks to media and through word of mouth.

We would like to point out that Dans le Noir? is like any other business. We’ve chosen not to receive any state or council funding due to our particular employees and we don’t benefit from cost reduction or any private or charity funding. Our profits are mostly used to develop our activity all over the world. Moreover, after tax, up to 10% of the benefits are dispatched to charities.

In order to welcome you and to make your experience a very unique moment, our team performs their roles every day. It is not always easy. Our best support is you and your opinion is important to us! Help spread the word by telling your friends and family about this experience or go to the following websites to comment. People often review to complain, but rarely leave good feedbacks about their experience!

 

Click here to leave your feedback on Trip Advisor
Click here to leave your feedback on Time Out
Click here to leave your feedback on Yelp

We’ve provided unforgettable experiences for nearly 10 years, and our best publicity is you!
Thank you!

 

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